Choose the appropriate type of research:
Learn the strengths and weaknesses of each method, which ones are suitable for your projects, and the order in which to conduct them.
Gather and make sense of business and user needs:
Ensure you take both into account for the best possible solutions.
Plan your research:
We'll advise on how to build the case for research to stakeholders and use your resources to get the most value.
Conduct interviews and gather data:
Through, hands-on exercises. You'll practice one of the most common and effective research techniques.
Carry out all the different analysis techniques.
Turn analysis into actionable recommendations:
Learn how to make sense of all the data you've gathered and use it to drive solutions.
Communicate your findings:
Get tips on presenting to stakeholders and putting together different types of research deliverables.
Meet one of your trainers,
Jane is a senior UX consultant, working closely with our clients to solve real people's problems using design thinking, evidence, and empathy to make their lives better. She believes that talking to customers, and involving them throughout the design process, is the best way to create great experiences.
From research and co-creation to design and usability testing, Jane's approach is truly customer-centric and always aligned with business objectives.
You'll often find Jane speaking at events to share her learnings.