Havas Commerce Report: Purchasing Power Observatory

The retail industry is undergoing a profound transformation.

And it's not just an economic downturn or a temporary shift in consumer behaviour. It's a fundamental rewiring of how people think about value, make purchasing decisions, and engage with brands.

The latest report from Havas Commerce, Purchasing Power Observatory, based on a study of 9,000 consumers across 12 countries, reveals what consumers are doing differently and what retailers can do to adapt.

It looks at:

  • The new economic reality and erosion of purchasing power

  • How value is being redefined and goes beyond the lowest price

  • The 'mathematics' of modern shopping 

  • How private labels can act as levers of influence

  • The retail rules being written by Gen Z

Download the report for the full analysis, local highlights from the research, and key strategies for adapting to this new retail reality.

Havas Commerce Report: Purchasing Power Observatory

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HAVAS CX

About Inviqa

Our digital services help organisations address complex business challenges and changing user expectations. From consultancy and UX design, to solution build and continuous improvement, we operate across the entire digital product lifecycle.

© 2007 - 2026 Inviqa UK Ltd. Registered No. 06278367.
Registered Office: Havas House, Hermitage Court, Hermitage Lane, Maidstone, ME16 9NT, UK.
Office location: The HVL Building, 3 Pancras Sq, London, N1C 4AG

PART Of

HAVAS CX

About Inviqa

Our digital services help organisations address complex business challenges and changing user expectations. From consultancy and UX design, to solution build and continuous improvement, we operate across the entire digital product lifecycle.

© 2007 - 2026 Inviqa UK Ltd. Registered No. 06278367.
Registered Office: Havas House, Hermitage Court, Hermitage Lane, Maidstone, ME16 9NT, UK.
Office location: The HVL Building, 3 Pancras Sq, London, N1C 4AG

PART Of

HAVAS CX

About Inviqa

Our digital services help organisations address complex business challenges and changing user expectations. From consultancy and UX design, to solution build and continuous improvement, we operate across the entire digital product lifecycle.

© 2007 - 2026 Inviqa UK Ltd. Registered No. 06278367.
Registered Office: Havas House, Hermitage Court, Hermitage Lane, Maidstone, ME16 9NT, UK.
Office location: The HVL Building, 3 Pancras Sq, London, N1C 4AG