Havas Commerce’s latest global research, based on responses from 500 retail leaders across 17 markets, reveals how retailers are adapting to economic pressure, cost volatility and major shifts in customer behaviour.

The results from the research reveals:

• A clear view of what retail leaders are worried about
• A detailed picture of how consumer behaviour has shifted
• A breakdown of the four forces reshaping the retail model
• The rise of AI as the performance engine of retail
• A global view of emerging retail models
• A look ahead to 2030–2035

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