UX audits

UX audits provide a fast, cost-effective way to boost conversion and grow online revenue.

Our experience design consultants use heuristic evaluation and UX best practice to measure your site or app’s usability and identify key conversion blockers.

We then give you specific, prioritised recommendations that drive measurable usability improvements.

Get in touch

Jamie Stantonian, Inviqa — Jamie Stantonian, Experience Director at Inviqa

Improve usability and drive conversion

It takes users 50 milliseconds to develop a first impression of your digital product – and mere seconds to click away to a competitor if they’re unable to complete their goals.

That’s why usability has never been more important to your business bottom line.

Our UX audits provide a comprehensive usability health check and a plan of action.

Uncover your biggest usability pain points
Identify missing or confusing content that’s impacting conversion, comprehension, and navigation
Understand how your digital product or service measures up against UX principles and best practice
Discover opportunities to help users move one step closer to completing their goals
Execute a prioritised set of usability improvements that drive measurable conversion gains.
Maximise the ease with which users can find both the information they require and the content you want them to access

Our approach to UX audits

Our usability consultants assess your digital product and offer specific recommendations for increasing usability and conversion.

During this two-week process we conduct a thorough usability review across your key user journeys, using heuristic evaluation and a graded assessment to uncover usability problems and produce a backlog of improvements.

These prioritised usability improvements can then be tackled as part of an iterative design process.

We’re highly experienced at providing both strategic and tactical user experience consulting so we’re able to expertly communicate at all levels of the organisation.

Your UX audit will identify:

All key usability issues, with corresponding priority levels
Specific and prioritised recommendations against every usability issue
A range of different options for implementing a recommendation wherever possible
Mock-ups to clarify and illustrate our recommendations
Best practice examples
A recommendations-driven executive summary

UX auditing for brands like...

Explore our case studies

Our integrated approach

Here at Inviqa we offer a blended service offering based on the individual needs of our clients. So while we've grouped our capabilities into four central streams, our work is always led by your goals, and delivered by integrated teams of strategists, designers, technologists, and more.

Strategise

Understand the driving forces behind your products. Clarify the outcomes you want for you and your customers. Define a plan to get you there.

Design

Test hypotheses. Discover what your customers want. Understand how to meet their changing needs using principled product thinking.

Develop

Test, learn, and deliver value frequently using modern delivery methods – and scalable platforms and architectures.

Optimise

Continually evolve your digital products, processes, and systems to ensure they keep working for you and your customers.