Creating the best customer help site in the world

We collaborated closely with easyJet to create a balanced and easily-navigated redesign of its online customer service portal:

  • Customers finding key information faster
  • Vital tool for enhancing the easyJet customer experience
  • Responsibly designed digital service
" "

The challenge

What we did

Easyhet sketches on paper
EasyJet booking page on desktop and android devices

The results