Where ‘digital’ remains a silo in organisations, digital transformation cannot become an organisation-wide priority. This was a key takeaway from a digital strategy workshop I recently hosted with Inviqa and Dmitry Shishkin, digital development editor at BBC World Service...

Digital consultancy Inviqa today acquired experience design agency Webcredible to expand its customer and user experience capabilities in response to growing client demand. Webcredible, whose client portfolio includes the likes of Virgin Trains, SSE, Age UK, and RBS, brings to Inviqa its 15 years’ expertise in customer and user experience design.

UK retailers have been slow off the mark, but with big digital ambitions and a culture of innovation, Dreams has become one of Google AMP’s earliest adopters in retail. Here we explore how this strategy is paying off.

This post introduces some key web accessibility testing tools and approaches, and also provides some business context to help you advocate accessibility in your organisation.

Droemer Knaur is one of the most prestigious publishing houses in Germany. Many of its printed books belong to the exploding health and wellness genre, but with consumers looking to consume healthy-living content how, when, and wherever they want it, Droemer Knaur urgently wanted to digitise its offering.

EIGENSONNE is on a mission to transform the energy market. Here’s how we helped the German start-up to develop a first-of-its-kind ecommerce platform with Spryker Commerce.

During a recent trip to Tokyo I enjoyed getting to grips with the cutting edge of retail tech automation. So what, in my humble view, can downtown Tokyo teach UK retailers about the value of customer experience automation?

The delivery of digital products and working software invariably involves waste. Here I walk you through Clean Language – a communication tool that can save you time, money, and effort from the outset.

A feature flag is a technique in software development that allows you to test a feature before it’s completed and ready for release. Here we explore how this technique, combined with method stubs, paves the way for faster, more efficient software development.