Helping LNER with customer loyalty 

London North Eastern Railway is a British train company operating on the East Coast mainline. LNER has ambitions to change the face of train travel and we are helping them achieve that!

  • User research with customers to validate concepts and test prototypes
  • Ideation sessions and workshops with key stakeholders
  • Delivered LNER's objectives in under 5 weeks whilst working remotely
LNER train

The challenge

What we did

App for LNER
LNER app

What we delivered