Why are some people so easy to work with? What are the characteristics they exhibit? Soft skills are perhaps the most important thing designers can learn as they can often make the difference between failure and success.
Our hands-on, one-day course helps you learn the skills you need to succeed in your role, making you a valued (and valuable) member of your team. The day is led by one of our consultants, sharing real-world insights based on their own experiences.
Meet one of your trainers,
Rosie is an account director at Inviqa, ensuring we give our clients everything they need to succeed in their digital transformation initiatives.
She chats with our clients, all day, every day, discussing their business needs, their tricky stakeholders, their long-terms goals, and all things logistical to create amazing digital experiences.
Rosie believes trust and proof foster the perfect professional partnership.
As both a thinker and a doer, she helps clients figure out how to navigate the digital landscape and improve their business in the process.
Interested in this course?
This is a private training course for teams. Normally, our group training is delivered on-site at your offices, at our own offices in Central London, or at another suitable location. However, due to the Covid-19 pandemic, we don't currently run face-to-face training, and this course is available remotely for teams upon request.
Our soft skills for designers course will teach you how to:
Get your colleagues and clients to love you:
Learn how to build trust amongst those around you, and how to inspire senior leaders within your organisation. We teach and practice basic persuasion techniques so that you can influence product teams and senior stakeholders, as well as being flexible yourself and understanding other people's points of view.
Being able to bring together and facilitate people is key to working through important design issues. Lean practical tips on how to master the facilitation skills necessary to run successful workshops.
You'll practice lots of practical techniques for removing obstacles to your work and resolving conflict in an amicable way.
Be great at presenting:
Learn how to package your design work for presentation, and how to sell the important features. Understand how to structure a great presentation, get practical advice for presentation delivery, and try out your new skills
Give and receive feedback:
Stop taking critique of your work personally! We'll show you how to give and receive structured feedback so that your ways of working become more collaborative and you don't end up with countless amends
What makes a good team member?
How to inspire your colleagues and senior stakeholders
The power of saying 'no'
How to show empathy to others
Making sure you can be adaptable
Grow influence within your organisation
Get design a seat at the table
Techniques for influencing senior stakeholders
Basic persuasion and negotiation techniques
How to engage the wider organisation
Improve your facilitation techniques
How to structure a workshop
How to overcome common workshop issues
Dealing with obnoxious personalities
Conflict resolution and finding a way forward
Skills to deliver impactful presentations
Find your presentation style
How to present design work
How to give and receive critique
The power of clear communication
Is this the right course for you?
This course is particularly suitable if you are:
A brand-side designer who needs to collaborate within product teams and influence product managers.
An agency-side designer who works with clients and has to sell-in designs to stakeholders.
A design leader who needs to inspire and support designers.
A manager or product lead with design resource in your team.
Like what you see but want to learn something slightly different? We can tailor any of our training courses to your team’s needs. Get in touch to find out more.