Usability testing is a key technique to make sure your website, app, or digital prototype serves your users' needs and goals.
Our London-based usability testing training course gives you the tools and know-how to successfully facilitate user testing and uncover valuable insights into how real users interact with your digital products and services.
During this interactive, one-day course you'll master the basics of running usability testing sessions using the approach and method we use day-in, day-out here at Inviqa.
Learn how to drive out the insights you need from your usability testing, as well as basic logistics, including:
Setting objectives for usability testing research
Usability testing interview script writing
Usability testing lab setup
The core part of the training is then dedicated to giving you a hands-on chance to practice your interviewing and reporting skills. You'll run a mini usability testing session, guided by our experienced user experience consultants, getting the chance to master:
Your usability testing interview techniques
The art of taking useful notes
Ways to analyse, extract and report usability issues
How to share wider user research insights and findings
Our usability testing trainers are full-time UX consultants at Inviqa. When we're not training, we work on live UX projects for our clients. Between us we've run 10,000+ hours' research, and your training allows you to tap into this expertise and experience.
Meet one of your trainers,
Jane is a senior UX consultant, working closely with our clients to solve real people's problems using design thinking, evidence, and empathy to make their lives better. She believes that talking to customers, and involving them throughout the design process, is the best way to create great experiences.
From research and co-creation to design and usability testing, Jane's approach is truly customer-centric and always aligned with business objectives.
You'll often find Jane speaking at events to share her learnings.
Definition of usability and what to measure during testing
Quantitative and qualitative usability testing comparison
Research outcomes and when to perform usability tests