![Leading Supermarket order fulfilment system](/sites/default/files/styles/case_study_hero_focal_point_/public/2022-11/joshua-rawson-harris-YNaSz-E7Qss-unsplash%20copy.jpg?h=8975185d&itok=GBAPNJo3)
Leading UK supermarket reinvents order fulfilment to improve efficiency
We helped the grocery giant improve operational efficiencies with a streamlined fulfilment system.
- User research reveals key pain points and needs
- 40% efficiency gains through new system and optimised processes
- Doubled delivery frequency with new driver app UX
- Replaces legacy workflows and systems that rely on manual input
![Leading Supermarket order fulfilment system](/sites/default/files/styles/case_study_hero_focal_point_/public/2022-11/joshua-rawson-harris-YNaSz-E7Qss-unsplash%20copy.jpg?h=8975185d&itok=GBAPNJo3)
The challenge
![supermarket shopping trolleys lined up in their bay outside a grocery store](/sites/default/files/styles/large/public/2022-11/eduardo-soares-42TeCmqaMn8-unsplash.jpg?itok=mjoDbsd2)
![two ladies in a supermarket with shopping trolly having a chat](/sites/default/files/styles/large/public/2022-11/Tesco-2%20copy.jpeg?itok=zEr69_ry)