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SSE Energy grows conversion 200% with enhanced CX
We helped SSE to secure better outcomes by enhancing its user journeys and design capabilities.
- 200% conversion growth
- Enhanced in-house digital capabilities
- Embedded user-centred design
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![SSE Logo - Inviqa client](/sites/default/files/styles/logo/public/2021-11/SSE%20logo%20white.png?itok=NZ-o6OOH)
The challenge
What we did
![Female and male attending user testing session](/sites/default/files/styles/large/public/2021-08/GP_patient_600px.jpg?itok=wFQEnAiD)
A better experience for everyone
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Easy meter readings
The results
![SSE website on macbook and phone](/sites/default/files/styles/large/public/2021-08/SSE%20on%20devices_600px.jog_.jpeg?itok=XFXOk40j)
![play](/sites/default/files/2021-08/SSEvideoholding_800px.jpg)