Ecommerce consulting and platform development

Our consultants help you understand whether your existing ecommerce platform is fit for purpose when it comes to meeting your business and customer needs.

And if it's not, we'll help you identify whether that platform can be customised to better meet your requirements, whether you need to change platform, or even rethink your wider technical architecture.

We'll never recommend you move your online business to a new platform unless we’re convinced you need to – for example, if we can demonstrate that your current platform is hindering your ability to grow, drive revenue, and innovate.

And we ensure you have a clear understanding of your options, and that whatever decision you make will support sustainable growth.

More on platforms

Whether you’re struggling with slow site performance, have ambitious goals to hit, or can’t understand why cart abandonment is so high on your site, we can help with our experience optimisation service.

Our tests, insights, and strategic counsel are helping organisations of all kinds to improve site performance, boost engagement, and drive revenue. 

We have a strong track record of helping ecommerce businesses to solve a breadth of usability and site performance issues, from helping Astrid & Miyu to smash its Cyber Week targets, to helping Graze transform speed and performance, and helping Brompton pivot around changing customer needs.

Explore what we do

Consulting enables you to understand your options and gain outside, specialist counsel on the best course of action for your retail business:

• Solve a specific problem, optimise your retail operation, or fill a specific gap within a team.
• Get a clear view of your requirements and accelerate the technology selection process with specialist platform knowledge.
• Reduce risks and explore more angles than you're able to internally or without external expertise.

• Understand how to build in-house experience design capability and apply data-driven insights to better meet your customer needs and accelerate growth.

The benefits of consulting